Map the negative impacts of a digital product to a user journey and develop ideas to tackle them. With the Sustainable User Journey Map you can break down negative impact to a tangible and actionable level and develop single ideas based on single user journey steps.
By doing this on user journey level you get very concrete and actionable ideas that are tangible and compact enough to fit project and product process realities.
Sustainable User Journey Mapping also goes perfectly hand in hand with Needs to Consequences Mapping or Actor Mapping. Both are a perfect pre-exercise.
PDF Template with Mental Health Lane:
SUX_SustainableUserJourney_withMental.pdf
PDF Template without Mental Health Lane
SUX_SustainableUserJourney_withoutMental.pdf
Miro Board with Template and Description
https://miro.com/app/board/uXjVIEUCZLA=/
Figma Template coming soon