Tool: Needs to Consequences Mapping

Understand the negative consequences of your product or services and create a basis for evaluating your user- and business needs in the context of its negative impacts. Also understand how negative consequences and user-/business-goals are directly connected.

Links:

PDF File with template and step by step description:

SUX Playbook - Needs to Consequences Mapping.pdf

Miro Board with template and description:

https://miro.com/app/board/uXjVIEt77MY=/

Figma Template coming soon

How to use it:

1. Place your product / service / experience / idea in the center
2. Put your business- and user-needs to the lower part of the circle. Separate them by primary and secondary needs
3. Identify possible negative consequences of every need, place them in the upper half in the according part (Ecological, Societal, Human) and connect them to the according needs